Returns Policy

Returns Policy

 

Returns Policy

We accept returns. You can return you order any time within 30 days, which begins the day after you receive your item, providing it is returned in the original packaging and you have not used or damaged the Product, so that we are able to resell it. We recommend that you obtain proof of postage from Royal Mail when returning your order back to us. We will always refund the price of the goods in full unless we consider that the Product has been damaged by you. You must pay the costs incurred in returning the goods to us, but if we accept that the Products were faulty we will refund you the return costs in addition to the cost of the Product. Please email your return request to directshopping4u@hotmail.co.uk. Our aim is to make this transaction as easy as possible.